Customer Support

Rahi provides customers with direct value addition for their purchases by providing extensive Support & RMA coverage for all the products.

The Problem

Customers today have to deal with RMA and Support procedures from a variety of manufacturers and have to deal with issues such as

  • Long wait times before the support call is answered
  • Multiple levels of calls on support
  • Transition of support call from one level to next
  • Lack of follow up from manufacturers causing equipment warranty to lapse

Rahi Solution

Our goal behind this support value add is to help our customers

  • Save valuable time in opening / tracking support tickets with Manufacturers
  • Ensure that you do get a repaired or replacement unit from your RMA
  • Help resolve your issue immediately with the stock we have available on hand
  • Save your $$$ in getting a replacement unit instead of a buying a new one

Open a Support Ticket

Login to our Customer Self Service E-support Portal.

Australia: +61-(2)-8488- 4700 
US: +1 510-651-2205 
Canada: +1 855-RAHI-SYS
Japan:  +81 3573-81339 
Singapore: +65-3159-0620
India:  +91-959580 7244 
Shanghai (China): +86 21 5175 8085
Shenzhen (China):  +86 0755 2267 4387
Ireland:  +353 61 633245 
Taiwan: +886 255924009
Netherlands: +31-2-04067570
Germany: +49 (1606) 111016
  Turkey: +90 543 3870574
About Rahi
Rahi Australia is a 100% subsidiary of Rahi Systems Holdings, based in Silicon Valley, California, USA. We offers a suite of solutions and services that maximize today’s integrated environment’s performance, scalability, and efficiency. We help ensure users have access to the devices and software they need and provide state-of-the-art equipment that enables effective communication and collaboration.
Contact Us
Rahi Systems Australia PTY LTD, Unit 30, Slough Business Park, 2 Slough Ave, Silverwater NSW 2128 Australia
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Sydney: +61 (2) 8488 4700 Melbourne: +61 (3) 8488 7390