The Philippines is a rapidly growing market for business process outsourcing (BPO). Evolving from a source for low-cost labor to a center for high-quality services at competitive prices. Companies worldwide are opening contact centers and sales support operations in the Philippines to take advantage of strong English language skills. Health information management, software and game development, and other technology sectors are booming.
These trends are driving demand for IT solutions and services to support Philippine knowledge workers. On one side, companies are finding there isn’t enough data center and colocation space, and are looking for experts to assist with facility buildouts. On the other side, there is also a need for in-country managed services, operational and user support.
Rahi, as a leading systems integrator and a global IT solutions provider, helps customers address these challenges. We recently opened an office in the Philippines and have assembled a team of 26 professionals. And we have more new hires slated to come on board in the coming weeks. Our team works closely with Rahi’s logistic specialists, Network Operations Center (NOC) and Technical Assistance Center (TAC) staff to provide end-to-end solutions.
During the COVID period, there was a pause in data center buildouts. But as we begin to come out of the pandemic, the market is exploding. Therefore, companies have been announcing the development of new data centers about every two weeks since December. Others are scouting for space for large projects. However, the Philippine market is not yet well developed in terms of data center services.
Rahi provides data center and cabling design through our Center of Excellence. Our team has the ability to build out data centers on a global scale to meet enterprises’ standards. The breadth of Rahi’s knowledge and experience is unmatched in the Philippines.
Another one of Rahi’s strengths is our ability to source IT equipment for our customers. We have the global reach and purchasing power to procure and deliver the equipment at competitive prices. Our warehouse in the Philippines is ready to open, and we are finalizing our import license. We can serve as the importer of record in the country to facilitate projects.
We have not been sitting idle while we put these pieces in place. On the contrary, our experts completed many assessment and consulting projects to help customers develop their IT strategies and data center designs. Our experience building out data centers for some of the world’s largest brands, ensures that new facilities meet the most exacting business, technical and regulatory requirements.
Our NOC and TAC teams are providing world-class support for our Philippines customers. They are available 24×7 to meet the needs of organizations that run nighttime operations during U.S. business hours.
Rahi’s presence in the Philippines continues to grow. In fact, we outgrew our existing office space before it was even completed. Today, our Philippines office is the second largest in Southeast Asia, behind Singapore. We are very excited about the opportunities in this vibrant market and providing the high-quality solutions and services that our customers demand. For more information on how Rahi can assist you to deliver IT Solutions and Services to the Philippines Market, contact us today.